Privacy Policy

Privacy Policy

Effective Date: 11 April 2025

Sugrbby.co (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website (www.sugrbby.co) and use our services.

1. Information We Collect

We may collect the following categories of personal information:

A. Personal Identifiable Information (PII)

• Full Name

• Email Address

• Phone Number

• Shipping and Billing Address

• Payment Details (processed via secure third-party gateways)

B. Automatically Collected Data

• IP Address

• Browser type and version

• Device type and operating system

• Pages visited and interaction time

• Cookies and tracking technologies

2. How We Use Your Information

We use the collected data to:

• Process and fulfill orders

• Improve customer service and support

• Personalize user experience

• Communicate promotional offers, updates, and newsletters (only with user consent)

• Detect and prevent fraud or misuse

• Improve our website performance and security

3. Sharing Your Information

We do not sell or rent your personal data to third parties. Your data may be shared only in the following cases:

• With trusted third-party service providers (e.g., payment processors, logistics, email services)

• With legal authorities when required by law or for fraud prevention

• In business transfers such as mergers or acquisitions (with notice to users)

4. Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience. Cookies help us:

• Understand user behavior

• Remember user preferences

• Provide personalized recommendations

You may control or delete cookies through your browser settings.

5. Data Retention

We retain your information only as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Financial records are retained in compliance with tax and regulatory requirements.

6. Data Security

We implement strong security protocols including:

• SSL encryption

• Firewalls and secure server environments

• Access control and staff confidentiality agreements

Despite this, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you

• Correct inaccurate or incomplete data

• Request deletion of your data

• Withdraw consent at any time

• Object to data processing for marketing

To exercise these rights, contact us at support@sugrbby.co.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies before submitting any data.

9. Children’s Privacy

We do not knowingly collect data from individuals under the age of 18. If we discover we have received information from a minor, we will delete it promptly.

10. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with a revised “Effective Date.” Continued use of the website signifies acceptance of the updated policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

📧 support@sugrbby.co